Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

on 24 Feb 2019 windows did what I call a "stealth update". Thunderbird no longer worked. Tried the following: uninstall (2x's), install (3x's)

  • 2 përgjigje
  • 1 e ka hasur këtë problem
  • 1 parje
  • Përgjigjja më e re nga Firefrank

Firefrank
Firefrank
more options

Couldn't find update info in windows system app. Thunderbird just doesn't work. Have used TBird for years.

Couldn't find update info in windows system app. Thunderbird just doesn't work. Have used TBird for years.

Zgjidhje e zgjedhur

The problem is NOT with Thunderbird. After spending 2 days trying to resolve this issue, I've determined that the problem resides in Windows itself. Windows no longer retains program settings such as country and locale, entry fields in System do not accept typed input, TrueType font display does not hold through reboot. Microsoft Office is trashed - missing modules. Time to bite the bullet and re-install Windows. There goes another 3 days of my life.

Thanks for looking at this problem and thinking about it.

Lexojeni këtë përgjigje brenda kontekstit 👍 0

Krejt Përgjigjet (2)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Start Windows 10 in safe mode and then run TB. If TB runs OK, there is some other program launching at normal Windows start causing the problem, possibly a security program. When TB 'just doesn't work', what error messages or outcomes do you see?

Firefrank
Firefrank I zoti i pyetjes
more options

Zgjidhja e Zgjedhur

The problem is NOT with Thunderbird. After spending 2 days trying to resolve this issue, I've determined that the problem resides in Windows itself. Windows no longer retains program settings such as country and locale, entry fields in System do not accept typed input, TrueType font display does not hold through reboot. Microsoft Office is trashed - missing modules. Time to bite the bullet and re-install Windows. There goes another 3 days of my life.

Thanks for looking at this problem and thinking about it.