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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Folders disappeared

  • 1 përgjigje
  • 1 e ka hasur këtë problem
  • 9 parje
  • Përgjigjja më e re nga Mark Foley

Mark Foley
Mark Foley
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I have a user using Thunderbird 60.6.1 on Windows 7 connecting to a local IMAP server. Yesterday, she accidentally deleted a folder, "COMMITTEE", containing several subfolders, from her INBOX. She moved the folder back from deleted to the inbox, but she can now only see the top level COMMITTEE folder. All other subordinate folders do not show.

When I create a new profile for her on a completely different workstation. All the missing folders showed up.

On the original workstation I did a repair on the COMMITTEE folder and on the Inbox. On her account > Subscribe, all the missing folder show in the list and are marked as subscribed.

On the IMAP server, all these missing folder are there, contain messages and have the correct permissions.

Short of deleting and re-created her profile, I'm out of ideas. How can I get these folders to show up again on her workstation?

I have a user using Thunderbird 60.6.1 on Windows 7 connecting to a local IMAP server. Yesterday, she accidentally deleted a folder, "COMMITTEE", containing several subfolders, from her INBOX. She moved the folder back from deleted to the inbox, but she can now only see the top level COMMITTEE folder. All other subordinate folders do not show. When I create a new profile for her on a completely different workstation. All the missing folders showed up. On the original workstation I did a repair on the COMMITTEE folder and on the Inbox. On her account > Subscribe, all the missing folder show in the list and are marked as subscribed. On the IMAP server, all these missing folder are there, contain messages and have the correct permissions. Short of deleting and re-created her profile, I'm out of ideas. How can I get these folders to show up again on her workstation?

Zgjidhje e zgjedhur

No responses here. I created a new profile.

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Mark Foley
Mark Foley I zoti i pyetjes
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Zgjidhja e Zgjedhur

No responses here. I created a new profile.