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After reinstalling Thunderbird, unable to log into server. Pswd & user name are correct.

  • 24 përgjigje
  • 1 e ka hasur këtë problem
  • 7 parje
  • Përgjigjja më e re nga timkelly916

timkelly916
timkelly916
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Thunderbird kept crashing instead of opening, after the latest update , so after sending a crash report, I tried reinstalling. Now when trying to set up an existing account, I get a message that it's unable to connect to the server," probably wrong configuration, pswd, or username". The pswd and username should be OK, but I don't know what to do about the configuration.

Thunderbird kept crashing instead of opening, after the latest update , so after sending a crash report, I tried reinstalling. Now when trying to set up an existing account, I get a message that it's unable to connect to the server," probably wrong configuration, pswd, or username". The pswd and username should be OK, but I don't know what to do about the configuration.

Zgjidhje e zgjedhur

Success!!!! When I switched my outgoing server BACK to comcast.net on port 465 (from 587) , a window popped up ( it hadn't popped up previously) that asked for my comcast email password. After entering that, everything seems OK now. Thanks very much for all of the help I have received!!

Lexojeni këtë përgjigje brenda kontekstit 👍 0

Krejt Përgjigjet (4)

timkelly916
timkelly916 I zoti i pyetjes
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Right now my outgoing server is set to port 587 , SSL/TLS , normal pswd, & my email address. I started out with port 465 , with the same problem though. I checked my Bitdefender program settings , including turning it completely off, but that didn't fix it. I also looked at my Internet connections in the control panel to choose the default program as TB for sending email, but still no luck.

timkelly916
timkelly916 I zoti i pyetjes
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Right now my outgoing port is set to 587, but I started out with 465 with no success. The settings are ( and were for 465 too) for normal pswd, ,user name my email address. Also, I checked in the control panel , making sure TB is set as the default program to send email. I tried Bitdefender completely turned off too.Still no luck though. I don't know what else to try. Thanks btw , for your help.

timkelly916
timkelly916 I zoti i pyetjes
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I tried port 465 with those settings, SSL/TLS & normal pswd, & email address, but it couldn't send an email. Now I'm trying port 587, but no success. I've also rechecked Bitdefender & it isn't scanning outgoing emails & is allowed both directions in the firewall. I also made sure TB is the default program in the control panel . What else can I try?

timkelly916
timkelly916 I zoti i pyetjes
more options

Zgjidhja e Zgjedhur

Success!!!! When I switched my outgoing server BACK to comcast.net on port 465 (from 587) , a window popped up ( it hadn't popped up previously) that asked for my comcast email password. After entering that, everything seems OK now. Thanks very much for all of the help I have received!!

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