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Facebook crashes

  • 4 përgjigje
  • 1 e ka hasur këtë problem
  • 26 parje
  • Përgjigjja më e re nga FredMcD

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I can log onto Facebook but as soon as I get to my feed the tab crashes. No other site but Facebook is causing this to happen. I've submitted the crash reports but that is it. Viewed it afterward but I can't make heads or tails of what it's saying. The tab crashes in "safe mode" as well. Hopefully someone reading this can help.

I can log onto Facebook but as soon as I get to my feed the tab crashes. No other site but Facebook is causing this to happen. I've submitted the crash reports but that is it. Viewed it afterward but I can't make heads or tails of what it's saying. The tab crashes in "safe mode" as well. Hopefully someone reading this can help.

Zgjidhje e zgjedhur

Thank you to those who posted responses to my issue. I didn't end up doing anything recommended and yet Facebook is working now. I'll count this as a win and move on.

Lexojeni këtë përgjigje brenda kontekstit 👍 0

Krejt Përgjigjet (4)

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In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.

aboutcrashesFx57

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support

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Go to the preferences (type about:preferences on address bar ) Then Click browser privacy and go to the cookies and site data. After that click manage data and Search for "Facebook"; Highlight everything and Delete all cookies highlighted Then Reload Facebook. You will have to log in again.

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Zgjidhja e Zgjedhur

Thank you to those who posted responses to my issue. I didn't end up doing anything recommended and yet Facebook is working now. I'll count this as a win and move on.

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Good to hear. Safe surfing.