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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

I appear to have something blocking my download of messages to my inbox; only the same piece of spam gets downloaded. The real mail does not.

  • 2 përgjigje
  • 1 e ka hasur këtë problem
  • 4 parje
  • Përgjigjja më e re nga elook01

elook01
elook01
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Is there some malware I need to remove from my Thunderbird? And if I have to delete my account, can I first save my messages and folders in it?

Is there some malware I need to remove from my Thunderbird? And if I have to delete my account, can I first save my messages and folders in it?

Zgjidhje e zgjedhur

Go to your providers webmail site and delete the problem message. Then see if your mail downloads. No one can diagnose your computer for malware remotely.

Lexojeni këtë përgjigje brenda kontekstit 👍 1

Krejt Përgjigjet (2)

Truman
Truman
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Zgjidhja e Zgjedhur

Go to your providers webmail site and delete the problem message. Then see if your mail downloads. No one can diagnose your computer for malware remotely.

elook01
elook01 I zoti i pyetjes
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Dear Truman,

Spot on! I used the simple search function with the message's purported sender's name and a couple of messages that were alike showed. I missed them earlier because they were from some time back, about a year or more ago. After they were deleted, everything works (downloads to Thunderbird normally) again!

Thank you sir, elook01