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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Recovering Emails after Windows 10 Update

pmhaglund
pmhaglund
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I lost my emails after an automatic Windows 10 update. I followed the instructions in a previous thread by entering "C:\Program Files (x86)\Mozilla Thunderbird\thunderbird.exe" in "Run" and that recovered everything for one address. I tried to repeat the process for my other email addresses but it just reopens Thunderbird. What am I doing wrong?

I lost my emails after an automatic Windows 10 update. I followed the instructions in a previous thread by entering "C:\Program Files (x86)\Mozilla Thunderbird\thunderbird.exe" in "Run" and that recovered everything for one address. I tried to repeat the process for my other email addresses but it just reopens Thunderbird. What am I doing wrong?

Krejt Përgjigjet (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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Hi, when you do a major update to Windows, it often asks about what to do with your existing data. One of the options is to preserve it in a temporary folder named

C:\Windows.old

that Windows keeps for about 28 days.

Can you find such a folder on your system?

If so:

Before proceeding, please set Windows to show you hidden files and folders: https://support.microsoft.com/en-us/help/14201/windows-show-hidden-files

Then check here:

C:\Windows.old\Users\your-user-name\AppData\Roaming\Thunderbird\Profiles

Can you find that folder?

If you have a profile folder there, and it has recently updated contents, then you should be on track toward finding your old mail folders and address book.