Avatar for Username

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

How do I use my recovery key to recover my Firefox account when I forgot my password?

  • 2 përgjigje
  • 1 e ka hasur këtë problem
  • 2 parje
  • Përgjigjja më e re nga Rex

Zelmax
Zelmax
more options

Hello,

I got logged out of my Firefox account on Firefox for Android. However I am synced to my Firefox account on the desktop Firefox, and I also have my recovery key.

On Firefox for Android, when I click "Forgot your password?", I get a page asking me to enter my email address and to click a "reset" button. But it is written that resetting my password means resetting my account.

I don't want to reset my account, so how do I use the recovery key I have? Does the "reset" button send me an email which will offer me the possibility to use the recovery key?

This process is not very clear, thanks in advance for your help!

Hello, I got logged out of my Firefox account on Firefox for Android. However I am synced to my Firefox account on the desktop Firefox, and I also have my recovery key. On Firefox for Android, when I click "Forgot your password?", I get a page asking me to enter my email address and to click a "reset" button. But it is written that resetting my password means resetting my account. I don't want to reset my account, so how do I use the recovery key I have? Does the "reset" button send me an email which will offer me the possibility to use the recovery key? This process is not very clear, thanks in advance for your help!

Krejt Përgjigjet (2)

Zelmax
Zelmax I zoti i pyetjes
more options

By the way, do you know if I can try an infinite number of passwords until I finally find the right one? Or is there any possibility that this permanently blocks (deletes) my Firefox account?

Because I think that I should be able to remember the right password, if I am allowed to try as much passwords as I want.

Rex
Rex
more options

my foxfire account has been erased can i get it back