Avatar for Username

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Log In Issues with Certain Websites

  • 1 përgjigje
  • 1 e ka hasur këtë problem
  • 7 parje
  • Përgjigjja më e re nga FredMcD

Dobermiller
Dobermiller
more options

A few months ago I started having issues logging into certain websites. First, it was logging into Quickbooks. Now I can't log in to my antivirus account, which is Kaspersky. The issue is identical with both websites. I can log in to these websites if I use a different browser, like Microsoft Edge. If I try using Mozilla, the log in page will load, but after I enter my user name and password and hit the log in button the page just sits there and does nothing.

A few months ago I started having issues logging into certain websites. First, it was logging into Quickbooks. Now I can't log in to my antivirus account, which is Kaspersky. The issue is identical with both websites. I can log in to these websites if I use a different browser, like Microsoft Edge. If I try using Mozilla, the log in page will load, but after I enter my user name and password and hit the log in button the page just sits there and does nothing.

Krejt Përgjigjet (1)

FredMcD
FredMcD
more options

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.