Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Help me

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Hello I hope you are well Firefox account has been locked since yesterday. Gmail account is mine but not logged.

Email: [email]@gmail.com Email: [email2]@gmail.com

Thank you very much

Hello I hope you are well Firefox account has been locked since yesterday. Gmail account is mine but not logged. Email: [email]@gmail.com Email: [email2]@gmail.com Thank you very much

Ndryshuar nga Andrew

Krejt Përgjigjet (1)

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Hello, as you probably heard, Google has been having some outage issues. Unfortunately, it was bouncing incoming messages with the code indicating that your address does not exist, which can trigger a 24-hour lock on your Firefox Account.

Google said it solved these issues about 6 and half hours ago now, so hopefully you will be able to unlock tomorrow. So far, I have not learned of any way to speed it up. If you can't wait, you could file a bug report as described in this article:

https://support.mozilla.org/en-US/kb/im-having-problems-confirming-my-firefox-account#w_your-firefox-account-has-been-locked