Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Blank screen

  • 2 përgjigje
  • 1 e ka hasur këtë problem
  • 2 parje
  • Përgjigjja më e re nga Mustangman

Mustangman
Mustangman
more options

I had to reset my windows 10 computer and now when I downloaded FireFox I et nothin but a blank page when I open it ? It doesn't matter what website I try it's just a blank page ! I have tried refreshing it and it will not restart but when I click on it to restart it saying that it's already running. Sure enough I open task manager and it's running. If I stop it there it just does the same when restarted. Like ground hog day !

I had to reset my windows 10 computer and now when I downloaded FireFox I et nothin but a blank page when I open it ? It doesn't matter what website I try it's just a blank page ! I have tried refreshing it and it will not restart but when I click on it to restart it saying that it's already running. Sure enough I open task manager and it's running. If I stop it there it just does the same when restarted. Like ground hog day !
Foto të bashkëngjitura ekrani

Krejt Përgjigjet (2)

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
more options

You can check for issues caused by a corrupted or incomplete Visual C++ installation that is missing runtime components (Redistributable Packages) required by Firefox.

See "Visual Studio 2015, 2017 and 2019": support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads

Mustangman
Mustangman I zoti i pyetjes
more options

cor-el said
You can check for issues caused by a corrupted or incomplete Visual C++ installation that is missing runtime components (Redistributable Packages) required by Firefox. See "Visual Studio 2015, 2017 and 2019": support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads

Thank You I will give this a shot !