Hi Alex, do you mean when you start Firefox, you get a black screen instead of your usual home page? Or when you go to a specific website and log in, you get a black screen, but other sites work normally?

Thank you, when I log in to specific website that requires log in credentials. Other sites work normally. I have tried a system browser refresh tool within the browser and even a reinstall to no avail. I am using windows 11.

Make sure you are not blocking content. https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/ https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection --------------- [https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode Diagnose Firefox issues using Troubleshoot(Safe) Mode] {web link} A small dialog should appear. Click '''Start In Troubleshoot(Safe) Mode''' (not Refresh). Is the problem still there? Many site issues can be caused by corrupt cookies or cache. '''Warning ! ! ''' This will log you out of sites you're logged in to. You may also lose any settings for that website. * [https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored Delete cookies to remove the information websites have stored on your computer] {web link} * [https://support.mozilla.org/en-US/kb/how-clear-firefox-cache How to clear the Firefox cache] {web link}