Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

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Firefox fails to launch

  • 2 përgjigje
  • 1 e ka hasur këtë problem
  • 4 parje
  • Përgjigjja më e re nga James

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I am setting up new laptop running windows 10. I have installed Firefox browser several times with same result. Once installed Firefox will not launch reliably. If I restart computer, firefox will sometimes launch. Very frustrated, have used Firefox for 10 years on several machines with no issues. I am running Firefox 96.03 on a different laptop with no issues. Can I upload an older version of Firefox on my new laptop or can you help me fix the new version so it will work?

I am setting up new laptop running windows 10. I have installed Firefox browser several times with same result. Once installed Firefox will not launch reliably. If I restart computer, firefox will sometimes launch. Very frustrated, have used Firefox for 10 years on several machines with no issues. I am running Firefox 96.03 on a different laptop with no issues. Can I upload an older version of Firefox on my new laptop or can you help me fix the new version so it will work?

Zgjidhje e zgjedhur

Do you use Webroot (security software)?

A couple of other users identified Webroot as blocking 64-bit Firefox 97 -- released yesterday -- from running properly:

Lexojeni këtë përgjigje brenda kontekstit 👍 0

Krejt Përgjigjet (2)

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Zgjidhja e Zgjedhur

Do you use Webroot (security software)?

A couple of other users identified Webroot as blocking 64-bit Firefox 97 -- released yesterday -- from running properly:

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https://www.mozilla.org/firefox/97.0.1/releasenotes/

Fixed Works around problems with WebRoot SecureAnywhere antivirus rendering Firefox unusable in some situations