Avatar for Username

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

metamask crash

cryp7ov
cryp7ov
more options

Hello, today i installed metamask and set up many accounts. Roughly 10 hours later my metamask just crashed and disappeared from my extension toolbar bar. I restarted firefox to see if the problem would be fixed and the add on was still missing from the toolbar. I went into the add ons and themes settings and it was not installed to my surprise. I selected install and now it doesn't recognize my old wallet. I am certain it is the add on. I have the seed phrase, however from my understanding not all accounts appear when reentering the seed phrase. I am not sure what else to do in order to restore all of my old accounts attache to this seedphrase.

Why is this happening in firefox? Will it happen again if i continue to use firefox with metamask?

Hello, today i installed metamask and set up many accounts. Roughly 10 hours later my metamask just crashed and disappeared from my extension toolbar bar. I restarted firefox to see if the problem would be fixed and the add on was still missing from the toolbar. I went into the add ons and themes settings and it was not installed to my surprise. I selected install and now it doesn't recognize my old wallet. I am certain it is the add on. I have the seed phrase, however from my understanding not all accounts appear when reentering the seed phrase. I am not sure what else to do in order to restore all of my old accounts attache to this seedphrase. Why is this happening in firefox? Will it happen again if i continue to use firefox with metamask?

Krejt Përgjigjet (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

First, use a trusted method to verify that your wallet is not compromised, or take appropriate actions to protect your credentials.

Second, which add-on is/was it? I think this is the most popular one, but there have been rogue add-ons from time to time:

https://addons.mozilla.org/firefox/addon/ether-metamask/