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Changed hosting platforms and Thunderbird account loses folders

  • 2 përgjigje
  • 0 e kanë hasur këtë problem
  • 3 parje
  • Përgjigjja më e re nga grannyt01

grannyt01
grannyt01
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After successfully migrating my website to a new host, I tried updating my email setup using the most current version of Thunderbird on my Mac. I use IMAP. My email has many folders. When I change the server name from my previous host's server to the new host's server name, all my folders disappear. And of course I don't receive new emails if I keep the old server name. How can I update the server names yet retain all my old email and folders? Thanks.

After successfully migrating my website to a new host, I tried updating my email setup using the most current version of Thunderbird on my Mac. I use IMAP. My email has many folders. When I change the server name from my previous host's server to the new host's server name, all my folders disappear. And of course I don't receive new emails if I keep the old server name. How can I update the server names yet retain all my old email and folders? Thanks.

Zgjidhje e zgjedhur

Before losing an IMAP account, you can save the messages to your pc by checking to ensure it is set for offline use and to then use File>offline to ensure all messages are downloaded. You can then copy the IMAP folders (e.g., INBOX, INBOX.msf) to your local folders section for future use.

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david
david
  • Top 10 Contributor
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Zgjidhja e Zgjedhur

Before losing an IMAP account, you can save the messages to your pc by checking to ensure it is set for offline use and to then use File>offline to ensure all messages are downloaded. You can then copy the IMAP folders (e.g., INBOX, INBOX.msf) to your local folders section for future use.

grannyt01
grannyt01 I zoti i pyetjes
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Thank you david. This is helpful.