Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Avatar for Username

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Missing bookmarks

Andrew
Andrew
more options

Trying to help someone who has lost their bookmarks in firefox. I've tried going to the bookmark auto backups, then to restore, choose a backup. I get an error message "unable to process the backup file" when I choose any of the backups from the list. I've checked and found only the default profile on the system.

Trying to help someone who has lost their bookmarks in firefox. I've tried going to the bookmark auto backups, then to restore, choose a backup. I get an error message "unable to process the backup file" when I choose any of the backups from the list. I've checked and found only the default profile on the system.

Krejt Përgjigjet (1)

user104147805413306348376805769878442569366
user104147805413306348376805769878442569366
more options

Hi Andrew, See if some suggestions here will help -

Bookmarks are missing and can't restore from backup https://support.mozilla.org/en-US/questions/1382600

"Unable to process the backup file." Can't import backup bookmarks folder https://support.mozilla.org/en-US/questions/1366461

Unable to process the backup file https://support.mozilla.org/en-US/questions/1299911