Avatar for Username

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

iPad OS version crash on load

  • 1 përgjigje
  • 0 e kanë hasur këtë problem
  • 12 parje
  • Përgjigjja më e re nga Paul

sherkowa
sherkowa
more options

iPad Air 4th gen running most recent iPad OS and Firefox is crashing on load. I have already tried restarting the iPad and reinstalling the app. Please advise. Thank you.

I do get a “Well this is embarrassing…” dialogue box for after crashing, but the app doesn’t run long enough for me to tap on anything.

iPad Air 4th gen running most recent iPad OS and Firefox is crashing on load. I have already tried restarting the iPad and reinstalling the app. Please advise. Thank you. I do get a “Well this is embarrassing…” dialogue box for after crashing, but the app doesn’t run long enough for me to tap on anything.

Krejt Përgjigjet (1)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi

I am sorry to hear that Firefox for iOS is crashing. I hope that we can help resolve this for you. Before following the steps below, please make sure that you have updated both your iOS device and Firefox for iOS to the latest versions available.

As a first step, close down many of the tabs that you have open to as few as possible. Does this help reduce the incidence of a crash?

If this does not resolve the issue, open the iOS Settings app, select General then iPhone Storage. Find Firefox and select Offload App. Does this help?

Failing that, we will need to look into this in more detail with some logs from inside your copy of Firefox for iOS. This article will walk you through getting both crash logs and Firefox logs. When you have them, please file them here (a GitHub account is required) so that our developers can look into this further for you.

I hope that this helps. Symbols Symbol outline not available for this file To inspect a symbol, try clicking on the symbol directly in the code view. Code navigation supports a limited number of languages. See which languages are supported.