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Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

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Medicare pdf document download via Firefox is not legible.

  • 2 përgjigje
  • 0 e kanë hasur këtë problem
  • 12 parje
  • Përgjigjja më e re nga cor-el

edcmerrell
edcmerrell
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Hello,

Firefox is my default browser. I downloaded a Medicare form and the document was not legible (letters, numbers, odd symbols, etc.). The Medicare chat rep suggested I try another browser. I opened Safari and downloaded the same form and it was legible. What should I do to enable Firefox to produce legible downloads of Medicare forms?

Thanks

Hello, Firefox is my default browser. I downloaded a Medicare form and the document was not legible (letters, numbers, odd symbols, etc.). The Medicare chat rep suggested I try another browser. I opened Safari and downloaded the same form and it was legible. What should I do to enable Firefox to produce legible downloads of Medicare forms? Thanks

Krejt Përgjigjet (2)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
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Try the same form that failed with Firefox in Safe Mode. https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf Can we download the same form? If not, what happens when you download this form? Post a screenshot if you have the same issue. https://www.medicare.gov/publications/10050-Medicare-and-You.pdf

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Maybe they are using embedded font or specify a local font that isn't working in your case.

You can check in Font Book for font issues like corrupted and duplicate fonts.