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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

DNA section as Ancestry suddenly unviewable

  • 2 përgjigje
  • 15 e kanë hasur këtë problem
  • 3 parje
  • Përgjigjja më e re nga singer35

singer35
singer35
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Suddenly yesterday (I believe after a Firefox update to 110.0) Ancestry.ca stopped working in the DNA section. I have turned off Mozilla VPN, cleared Cache and Cookies, rebooted several times, but it's still not viewable beyond 2nd click in DNA section. The rest of Ancestry is working fine: can search, add to trees, etc. I checked with Ancestry and they say my account is fine from their end; plus it works find on Chrome. I am a Firefox fan and hate the thought of using anything else and use Ancestry daily. Any help appreciated; Singer35

Suddenly yesterday (I believe after a Firefox update to 110.0) Ancestry.ca stopped working in the DNA section. I have turned off Mozilla VPN, cleared Cache and Cookies, rebooted several times, but it's still not viewable beyond 2nd click in DNA section. The rest of Ancestry is working fine: can search, add to trees, etc. I checked with Ancestry and they say my account is fine from their end; plus it works find on Chrome. I am a Firefox fan and hate the thought of using anything else and use Ancestry daily. Any help appreciated; Singer35

Krejt Përgjigjet (2)

TyDraniu
TyDraniu
  • Top 10 Contributor
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Do you have the Strict mode of the Tracking Protection? Try to switch to a Normal mode.

singer35
singer35 I zoti i pyetjes
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Wasn't that but gave me a hint to check Ad-Block and that was the problem. Thanks for replying.