We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Firefox on iphone is frozen with pop-up that says "your apple iphone is severely damaged"

  • 2 përgjigje
  • 3 e kanë hasur këtë problem
  • 1 parje
  • Përgjigjja më e re nga Gitana

Gitana
Gitana
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How do I remove the scam pop-up that won't let me access firefox on my iphone? The pop-up says "your apple iphone is severely damaged." I can't open a new tab or delete the current tab.

How do I remove the scam pop-up that won't let me access firefox on my iphone? The pop-up says "your apple iphone is severely damaged." I can't open a new tab or delete the current tab.

Zgjidhje e zgjedhur

Figured it out! I put the phone in airplane mode and from there was able to safely highlight and delete the url. Pop-up is gone. Turned out to be many fewer steps than I feared.

Lexojeni këtë përgjigje brenda kontekstit 👍 3

Krejt Përgjigjet (2)

Gitana
Gitana I zoti i pyetjes
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This pop-up completely covers the screen so I can't open a new tab or delete this "tab" on my phone. Same problem if I access the phone view from the firefox browser on my macbook.

Gitana
Gitana I zoti i pyetjes
more options

Zgjidhja e Zgjedhur

Figured it out! I put the phone in airplane mode and from there was able to safely highlight and delete the url. Pop-up is gone. Turned out to be many fewer steps than I feared.