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I just updated firefox for my windows laptop and lost the sync to firefox on my iphone 12

  • 1 përgjigje
  • 2 e kanë hasur këtë problem
  • 4 parje
  • Përgjigjja më e re nga Medhasree Suram

Juliet
Juliet
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Just updated my firefox browseron my windows laptop and lost my sync to my iphone 12. I followed the directions to set it up but my iphone does not have "sync and save data" in the menu of the IOS firefox app. Any advice?

Just updated my firefox browseron my windows laptop and lost my sync to my iphone 12. I followed the directions to set it up but my iphone does not have "sync and save data" in the menu of the IOS firefox app. Any advice?

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Medhasree Suram
Medhasree Suram
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Hey there! It looks like the recent update might have caused a little hiccup in your sync setup between Firefox on your Windows laptop and your iPhone 12. No worries. Since you mentioned not seeing "sync and save data" on the iOS Firefox app menu, let's try this: Open Firefox on your iPhone, tap the three horizontal lines at the bottom right, then tap on your name or email. From there, you should see "Synced Tabs" and "Synced Bookmarks." Give those a tap, and it should prompt you to sign in to your Firefox Account. Once you're logged in, your sync should start working smoothly again, keeping all your bookmarks and tabs in harmony. Let me know if this gets things back on track for you!