Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Can't send email Updated to Version 115.3.3 (64-bit)

  • 1 përgjigje
  • 2 e kanë hasur këtë problem
  • 27 parje
  • Përgjigjja më e re nga john977

more options

Hi everyone


A few days ago, my emails would not send.

I recently updated to Version 115.3.3.

Mac OSX 10.13.6


On sending emails I get the following ERROR MESSAGE

Login to server mail.XXXXXXXXX.co.uk with username xxxxxx@XXXXXXXXXXXXXX.co.uk failed.

Emails are still received, so I am logged into account.

On re-entering password a few times, I then get following


ERROR MESSAGE Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) mail.lockboxstorage.co.uk timed out. Try again.

I have checked Server & Outgoing settings and all are well.

Server Settings Server Name: mail.XXXXXXXXX.co.uk Port: 993 Username xxxxxx@XXXXXXXXXXXXXX.co.uk Connection Security: SSL/TLS Authentic Method: Normal Password

Outgoing Settings Description: Not Specified Server Name: mail.XXXXXXXXX.co.uk Port: 465 Username xxxxxx@XXXXXXXXXXXXXX.co.uk Connection Security: SSL/TLS Authentic Method: Normal Password

Have deleted account from TB Have deleted stored passwords from TB Re-added email account - Account reloads and new emails are received

Have changed security.tls.version.min via Cofig-Editor to 1 - emails still not sending

Any other suggestions? Is it something to do with folder locations, cache, profile? None of these have been changed since TB was working with perfectly?

Hi everyone A few days ago, my emails would not send. I recently updated to Version 115.3.3. Mac OSX 10.13.6 On sending emails I get the following ERROR MESSAGE Login to server mail.XXXXXXXXX.co.uk with username xxxxxx@XXXXXXXXXXXXXX.co.uk failed. Emails are still received, so I am logged into account. On re-entering password a few times, I then get following ERROR MESSAGE Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) mail.lockboxstorage.co.uk timed out. Try again. I have checked Server & Outgoing settings and all are well. Server Settings Server Name: mail.XXXXXXXXX.co.uk Port: 993 Username xxxxxx@XXXXXXXXXXXXXX.co.uk Connection Security: SSL/TLS Authentic Method: Normal Password Outgoing Settings Description: Not Specified Server Name: mail.XXXXXXXXX.co.uk Port: 465 Username xxxxxx@XXXXXXXXXXXXXX.co.uk Connection Security: SSL/TLS Authentic Method: Normal Password Have deleted account from TB Have deleted stored passwords from TB Re-added email account - Account reloads and new emails are received Have changed '''security.tls.version.min''' via Cofig-Editor to 1 - emails still not sending Any other suggestions? Is it something to do with folder locations, cache, profile? None of these have been changed since TB was working with perfectly?

Ndryshuar nga john977

Krejt Përgjigjet (1)

more options

ERROR CONSOLE log attached