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Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

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An email is sent to the junk folder again and again after marking it 'As not junk'

  • 1 përgjigje
  • 0 e kanë hasur këtë problem
  • 12 parje
  • Përgjigjja më e re nga sfhowes

Bjarne
Bjarne
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An email to me is sent to the junk folder even it's in my address book. I mark it "As not junk", it moves to the inbox, and after a few secs it is back in the junk folder. I have done this over and over again but with the same result. If I grab it and move it from the Junk folder into another folder it stays there, and the junk mark is gone. And the email stays there. My email provider is @hotmail using imap server settings. As always I'm using the latest version of Thunderbird.

What to do?

An email to me is sent to the junk folder even it's in my address book. I mark it "As not junk", it moves to the inbox, and after a few secs it is back in the junk folder. I have done this over and over again but with the same result. If I grab it and move it from the Junk folder into another folder it stays there, and the junk mark is gone. And the email stays there. My email provider is @hotmail using imap server settings. As always I'm using the latest version of Thunderbird. What to do?

Krejt Përgjigjet (1)

sfhowes
sfhowes
  • Top 10 Contributor
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Is this Junk folder the one that is controlled at the hotmail server end, independent of TB, or the one used by TB's Junk Controls? If it's the former, you should whitelist the sender on the hotmail website and add the address to hotmail webmail contacts.