Avatar for Username

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

downloading emails in Thunderbird

  • 5 përgjigje
  • 1 e ka hasur këtë problem
  • 1 parje
  • Përgjigjja më e re nga christ1

amral
amral
more options

Suddenly yesterday afternoon I became unable to download emails to Thunderbird (I can still do it in talktalk). I get a message "Unable to write the email to the mailbox. Make sure the file system allows you write privileges and you have enough disc space to copy the mailbox." I have checked there is plenty of disc space. What can I do to get the system working again? I suspect Thunderbird downloaded an update yesterday.

Suddenly yesterday afternoon I became unable to download emails to Thunderbird (I can still do it in talktalk). I get a message "Unable to write the email to the mailbox. Make sure the file system allows you write privileges and you have enough disc space to copy the mailbox." I have checked there is plenty of disc space. What can I do to get the system working again? I suspect Thunderbird downloaded an update yesterday.

Krejt Përgjigjet (5)

christ1
christ1
  • Top 25 Contributor
more options

What is your anti-virus software?

amral
amral I zoti i pyetjes
more options

AVG free

christ1
christ1
  • Top 25 Contributor
more options

Try to start Windows 10 in safe mode with networking enabled.

Does the problem go away?

Windows safe mode disables anti-virus software. This is a troubleshooting step, not a solution.

amral
amral I zoti i pyetjes
more options

I have twice restarted in safe made with networking enbled. Both times I was told I can't download emails because I can't access the web in safe mode. So no progress. What else can I try?

christ1
christ1
  • Top 25 Contributor
more options

You're probably using WiFi, which gets disabled in safe mode.

Then create an exception in your anti-virus software for the Thunderbird profile folder, so that the anti-virus real-time scanner will not scan it. https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data#w_how-to-find-your-profile