Avatar for Username

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

I can't get access to my gerard@cict.uk

dezeeuw.gerard
dezeeuw.gerard
more options

Due to a birst central heating pipe I had to move my computer system to another room. When I tried to re-login to my e-mail accounts on Thunderbird, I had no problems with my gmail account.

But I had problems with my other account: gerard@cict.uk. The server name is outlook.office365.com. One of my outgoing server settings is: smtp.office365.com. The e-mail address gerard@cict.uk was bought from Namesco, who appears to be using Microsoft, presumably Outlook. Unfortunately I didn't make a backup of Thunderbird (just saw that it is possible), although I do have backups of my work up till 15 december 2024. Can you help? When trying to get back into my gerard@cict.uk system I changed some passwords. Strangely, having changed them I couldn't log in (incorrect password).

I am depressed. I can of course continue to live, but I received about 100 emails a day. So reconstituting my system for gerard@cict.uk will take considerable time.

Due to a birst central heating pipe I had to move my computer system to another room. When I tried to re-login to my e-mail accounts on Thunderbird, I had no problems with my gmail account. But I had problems with my other account: gerard@cict.uk. The server name is outlook.office365.com. One of my outgoing server settings is: smtp.office365.com. The e-mail address gerard@cict.uk was bought from Namesco, who appears to be using Microsoft, presumably Outlook. Unfortunately I didn't make a backup of Thunderbird (just saw that it is possible), although I do have backups of my work up till 15 december 2024. Can you help? When trying to get back into my gerard@cict.uk system I changed some passwords. Strangely, having changed them I couldn't log in (incorrect password). I am depressed. I can of course continue to live, but I received about 100 emails a day. So reconstituting my system for gerard@cict.uk will take considerable time.

Krejt Përgjigjet (1)

user213815874572776100201782415079883066567
user213815874572776100201782415079883066567
more options

Hi,

Where did you change the passwords?

Passwords cannot be re-set in Thunderbird. You have to do that through your e-mail service provider.

Can you access this account on the Web, re-set the password, then use your new password in Thunderbird?

Do you still know your old password?

Rick

E dobishme?

Bëni një pyetje

Duhet të bëni hyrjen te llogaria juaj që t’i përgjigjeni postimeve. Ju lutemi, filloni me një pyetje të re, nëse nuk keni ende një llogari.