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when i try to go to full screen-while watching a video or program the screen goes all white

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while watching a video and i click on full screen my screen goes white--i can still hear the program but no picture ...please make any suggestions in terms that even a 3 year old could understand--that's about my level of computer-ability...thank you ...jb

This happened

Every time Firefox opened

== while watching glennbeck insider extreme about 10 days ago

while watching a video and i click on full screen my screen goes white--i can still hear the program but no picture ...please make any suggestions in terms that even a 3 year old could understand--that's about my level of computer-ability...thank you ...jb == This happened == Every time Firefox opened == while watching glennbeck insider extreme about 10 days ago

Krejt Përgjigjet (3)

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I am having the same, exact problem. About a week ago whenever I attempt to watch a video of any sort full screen on Firefox my screen turns white but I can hear the video playing. I can watch the videos just fine on IE8 but I'd rather not use Microsoft's browser. Any thoughts or suggestions for resolving this problem?

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Right click on video, go to settings, click on display and unselect 'Enable hardware acceleration'. That should sort out the problem.