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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Why are my E mail contacts not consistent? Telus advises that it may be a firefox problem.

  • 1 përgjigje
  • 2 e kanë hasur këtë problem
  • 1 parje
  • Përgjigjja më e re nga cor-el

wkozak
wkozak
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This problem is being investigated by Telus. My first concern is the loss of E mail contacts. Telus advises that they show up at their office but they do not show up on my E mail accessed thru Firefox. Also, while using E mail I have to re enter my user name and password every 3-5 minutes. I have been in communication with the Telus Technical people and they are investigating the issue; however one of their advisors suggested I contact you. The phone number they gave me, 888-586-4539 does not work from my area. 403-293-6291. Please advise.

This problem is being investigated by Telus. My first concern is the loss of E mail contacts. Telus advises that they show up at their office but they do not show up on my E mail accessed thru Firefox. Also, while using E mail I have to re enter my user name and password every 3-5 minutes. I have been in communication with the Telus Technical people and they are investigating the issue; however one of their advisors suggested I contact you. The phone number they gave me, 888-586-4539 does not work from my area. 403-293-6291. Please advise.

Krejt Përgjigjet (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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"Clear the Cache": Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove the Cookies" from sites that cause problems: Firefox > Preferences > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems