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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

I cannot access my email from hotmail. I also cannot log out of hotmail.

  • 1 përgjigje
  • 24 e kanë hasur këtë problem
  • 2 parje
  • Përgjigjja më e re nga Svetlana

josephrubano
josephrubano
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When I open my hotmail using Firefox I can see what is in the Inbox but I cannot open anything. I cannot open emails, I cannot open junk file or any of the folders. I also cannot sign out of hotmail.

However I am able to do so using Safari -- so I am assuming it has to do with Firefox.

This started happening after I tried to download a free trial off of 1password for mac.

Do you have any suggestions? Thank you -- Joseph

When I open my hotmail using Firefox I can see what is in the Inbox but I cannot open anything. I cannot open emails, I cannot open junk file or any of the folders. I also cannot sign out of hotmail. However I am able to do so using Safari -- so I am assuming it has to do with Firefox. This started happening after I tried to download a free trial off of 1password for mac. Do you have any suggestions? Thank you -- Joseph

Krejt Përgjigjet (1)

Svetlana
Svetlana
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You can try to look for anything 1password-related in Tools -> Add-ons and disable it. Then, clear cookies and cache as described at How to clear the Firefox cache and Clear cookies and site data in Firefox.