Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Avatar for Username

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

How do I go about regaining history, bookmarks, and settings (all of which were destroyed by the latest update of Firefox to 3.6.12)?

  • 2 përgjigje
  • 3 e kanë hasur këtë problem
  • 1 parje
  • Përgjigjja më e re nga cor-el

cdmartin3
cdmartin3
more options

Yesterday, I updated to version 3.6.12 . I had a large number of bookmarks, personalized settings, and I never delete history. When I started up the new Firefox, all such items had disappeared as though they'd never existed - except for plug-ins, it looked like a completely fresh install, instead of an update. All settings had reverted to the defaults, so I reset them to my preferences, hoping this would possibly bring back my history and bookmarks. No dice. 

    Question: Is there any way to regain my information and settings?
Yesterday, I updated to version 3.6.12 . I had a large number of bookmarks, personalized settings, and I never delete history. When I started up the new Firefox, all such items had disappeared as though they'd never existed - except for plug-ins, it looked like a completely fresh install, instead of an update. All settings had reverted to the defaults, so I reset them to my preferences, hoping this would possibly bring back my history and bookmarks. No dice. Question: Is there any way to regain my information and settings?

Krejt Përgjigjet (2)

TonyE
TonyE
  • Moderator
more options

Firefox stores user data in a profile, it is possible that you have more than one profile and Firefox is no longer using your original profile. Plugins are not stored in the profile and will be available for all profiles.

Try running the profile manager to see if there is more than one profile listed, if there is switch to the other profile. For details of how to access the profile manager see the managing profiles article.

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
more options

You may need to check the files on disk as well in case profiles.ini was lost and a new default profile got created. In such a case you won't see older profiles in the profile manager.

See http://kb.mozillazine.org/Recovering_a_missing_profile