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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Bookmarks don't work AT ALL

  • 2 përgjigje
  • 5 e kanë hasur këtë problem
  • 1 parje
  • Përgjigjja më e re nga LKH1

LKH1
LKH1
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This is the second time I've asked. I need an answer ASAP, please! Last night when I went to bring up Firefox, it automatically updated the software. When the browser came up, my bookmarks were all gone. I tried restoring from backup (I get the error message "Unable to process the backup file."). I tried importing from a manually exported HTML file (nothing happens). I tried saving new bookmarks (when I click Bookmarks again, the newly saved bookmark isn't there). I tried all the trouble-shooting advice; I have only one profile. I tried doing a system restore back to three days before the problem. I tried uninstalling Firefox and reinstalling. Nothing works. Please help me ASAP, as I cannot function without my bookmarks!!!

This is the second time I've asked. I need an answer ASAP, please! Last night when I went to bring up Firefox, it automatically updated the software. When the browser came up, my bookmarks were all gone. I tried restoring from backup (I get the error message "Unable to process the backup file."). I tried importing from a manually exported HTML file (nothing happens). I tried saving new bookmarks (when I click Bookmarks again, the newly saved bookmark isn't there). I tried all the trouble-shooting advice; I have only one profile. I tried doing a system restore back to three days before the problem. I tried uninstalling Firefox and reinstalling. Nothing works. Please help me ASAP, as I cannot function without my bookmarks!!!

Krejt Përgjigjet (2)

TonyE
TonyE
  • Moderator
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The combination of problems indicates that the file that stores bookmarks is damaged, for details on how to fix that see - http://kb.mozillazine.org/Unable_to_process_the_backup_file_-_Firefox

LKH1
LKH1 I zoti i pyetjes
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Thanks! Creating a new profile worked.