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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Cannot use my Common Access Card (CAC) to login to https://www.us.army.mil

  • 3 përgjigje
  • 10 e kanë hasur këtë problem
  • 4 parje
  • Përgjigjja më e re nga Chief Geek

dale.ruebel
dale.ruebel
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Mozilla Firefox will not recognize my CAC certificates. I am using ActivClient Agent to read my card and it shows all of my certificates but when I get into Firefox I cannot log in with my CAC to any of the sites. I don't have this problem with IE.

Mozilla Firefox will not recognize my CAC certificates. I am using ActivClient Agent to read my card and it shows all of my certificates but when I get into Firefox I cannot log in with my CAC to any of the sites. I don't have this problem with IE.

Krejt Përgjigjet (3)

Chief Geek
Chief Geek
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Have you "taught" Firefox how to use the CAC? Look at http://militarycac.com/firefox.htm for instructions.

CW3 Michael J. Danberry

dale.ruebel
dale.ruebel I zoti i pyetjes
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I tried this out and got an error message that said unable to load module. Logged on as administrator and had a CAC in the computer that was registering in ActivClient.

Chief Geek
Chief Geek
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Unfortunuately, it does not always work. This is the problem I used to have. I am not sure what actually ended up fixing the problem. It may have been a reinstall of ActivClient, or of the computers' operating system. 

 I used to, and will continue to recommend for CAC use, to use Internet Explorer.  At least you don't have to teach it how to use it like Firefox.