Avatar for Username

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Kaspersky settings all appear ok, but FireFox versions 5 & 6 will not open certain Web Pages

  • 1 përgjigje
  • 3 e kanë hasur këtë problem
  • 1 parje
  • Përgjigjja më e re nga cor-el

Charro11
Charro11
more options

FireFox will not open the ASUS Support page under versions 5 & 6. Kaspersky Internet Security Version 11.0.2.556 was already installed prior to the upgrades and everything worked fine in accessing the ASUS Support Page under FireFox versions 3 & 4. Internet Explorer works fine in accessing the ASUS site, its only FireFox that is not allowing access.

FireFox will not open the ASUS Support page under versions 5 & 6. Kaspersky Internet Security Version 11.0.2.556 was already installed prior to the upgrades and everything worked fine in accessing the ASUS Support Page under FireFox versions 3 & 4. Internet Explorer works fine in accessing the ASUS site, its only FireFox that is not allowing access.

Krejt Përgjigjet (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).