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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Firefox crashes

  • 3 përgjigje
  • 7 e kanë hasur këtë problem
  • 19 parje
  • Përgjigjja më e re nga cor-el

VivianS
VivianS
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Firefox used to work. Now it won't even open. Instead, I get crash reporter dialog box repeatedly. And I can't delete the program using the Control Panel's "Remove & Delete" (nothing happens). It doesn't open in safe mode. I have just run the Malware program - shows no indication of worms or viruses. What to do?

I am NOT a tech-y, don't understand most of the online help articles.

Firefox used to work. Now it won't even open. Instead, I get crash reporter dialog box repeatedly. And I can't delete the program using the Control Panel's "Remove & Delete" (nothing happens). It doesn't open in safe mode. I have just run the Malware program - shows no indication of worms or viruses. What to do? I am NOT a tech-y, don't understand most of the online help articles.

Ndryshuar nga cor-el

Krejt Përgjigjet (3)

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
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See:

If you have submitted Breakpad crash reports then post the IDs of one or more Breakpad crash reports (bp-xxxxxxxx-xxxxxxxxx-xxxx-xxxxxxxxxxxx).
You can find the IDs of the submitted crash reports on the about:crashes page.
You can open the about:crashes page via the location bar, like you open a website.

See:

VivianS
VivianS I zoti i pyetjes
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I can't open Firefox, therefore can't enter about:crashes in its address bar. Cannot find ID of Breakpad crash reports. Now what?

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
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Can you start Firefox in Save mode?

Anything in this folder or in the pending folder? 

"C:\Documents and Settings\<user>\Application Data\Mozilla\Firefox\Crash Reports"

The "Application Data" folder in XP/Win2K and the "AppData" folder in Vista/Windows 7 are hidden folders.

See also: