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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Firefox does not open, profile manager does not open, not listed in task manager

  • 3 përgjigje
  • 1 e ka hasur këtë problem
  • 2 parje
  • Përgjigjja më e re nga Tim

heyitsme78
heyitsme78
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firefox worked fine about two days back. Our norton expired so I downloaded Kaspersky Anti-Virus 12.0.0.374. I don't know if that has any connection to firefox not working.

I click on the icon, nothing happens. The task is not mentioned in the task manager.

I try to run it in safe mode, nothing happens. I try to open the profile manager, nothing happens! What can I do to fix this?

firefox worked fine about two days back. Our norton expired so I downloaded Kaspersky Anti-Virus 12.0.0.374. I don't know if that has any connection to firefox not working. I click on the icon, nothing happens. The task is not mentioned in the task manager. I try to run it in safe mode, nothing happens. I try to open the profile manager, nothing happens! What can I do to fix this?

Zgjidhje e zgjedhur

Can you run Firefox if you temporarily disable Kapersky?

You might want to download and re-install Firefox if the above doesn't work

Lexojeni këtë përgjigje brenda kontekstit 👍 0

Krejt Përgjigjet (3)

Tim
Tim
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Zgjidhja e Zgjedhur

Can you run Firefox if you temporarily disable Kapersky?

You might want to download and re-install Firefox if the above doesn't work

heyitsme78
heyitsme78 I zoti i pyetjes
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Thank you fmdeveloper! I did some more research after I posted the question and it turns out Kaspersky was not the issue. I had done a system restore two days back and it says online that after a system restore, you have to uninstall and reinstall firefox. So I uninstalled it (kept my settings and data) and reinstalled it and voila, it works!

I did switch from Kaspersky to Avira too for Anti-vifus, don't know if that's a sane decision or not, but it's good to know that Kaspersky was not the culprit!

Tim
Tim
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Glad to hear - thanks for reporting back