Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Firefox is unable to update to 7.0.1. I get an error that The operation can’t be completed because the item “libsmime3.dylib” is in use. I found this is a Cisco folder, tried to trash it, but it won't leave. Maybe I need it?

  • 1 përgjigje
  • 6 e kanë hasur këtë problem
  • 2 parje
  • Përgjigjja më e re nga ERGI

ERGI
ERGI
more options

The operation can’t be completed because the item “libsmime3.dylib” is in use.

This is the error message I get when i try to install the 7.0.1 update. I found a cisco folder on my MAC and tried to Trash it. It won't leave. Maybe I need it... Some of it did Trash, but what ever is left continues to prevent 7.0.1 from installing.

The operation can’t be completed because the item “libsmime3.dylib” is in use. This is the error message I get when i try to install the 7.0.1 update. I found a cisco folder on my MAC and tried to Trash it. It won't leave. Maybe I need it... Some of it did Trash, but what ever is left continues to prevent 7.0.1 from installing.

Krejt Përgjigjet (1)

ERGI
ERGI I zoti i pyetjes
more options

OK I looked at an old Apple forum and someone suggested Trash then Restart then Empty Trash, and it worked. Cisco is gone, Opt is gone, and I was able to load FireFox. I had to give admin passwords to do this too. Why an old weird game or library folder could cause such obstacles is a wonder. But I'd rather wonder about other things...