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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Cannot log on to website - says User ID invalid; can get in with Internet Explorer

  • 3 përgjigje
  • 2 e kanë hasur këtë problem
  • 9 parje
  • Përgjigjja më e re nga cor-el

fredebaugh
fredebaugh
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Using 7.0.1 Unable to log into our web data base as of today. I enter ID and Password. It tells me user name is invalid. When I use Internet Explorer it works fine. How do I clear Firefox memory of ID names?

Using 7.0.1 Unable to log into our web data base as of today. I enter ID and Password. It tells me user name is invalid. When I use Internet Explorer it works fine. How do I clear Firefox memory of ID names?

Krejt Përgjigjet (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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This issue can be caused by corrupted cookies.

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"
fredebaugh
fredebaugh I zoti i pyetjes
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I know this is a dumb question, but where is the tools? I tried Options. No good.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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  • Press F10 or tap the Alt key to bring up the "Menu Bar" temporarily if the Menu Bar is hidden.
  • Use "Firefox > Options" instead of "Tools > Options" if the menu bar is hidden.