Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

why do i have problems witrh virgin media email with firefox 7 (it's ok in IE8)?

  • 7 përgjigje
  • 3 e kanë hasur këtë problem
  • 3 parje
  • Përgjigjja më e re nga msharman

more options

main problem is i can't scroll down in firefox 7 but can in ie8. Also often slower than ie, but only in virgin mail. Smooth scrolling or auto scrolling makes no difference

main problem is i can't scroll down in firefox 7 but can in ie8. Also often slower than ie, but only in virgin mail. Smooth scrolling or auto scrolling makes no difference

Zgjidhje e zgjedhur

Create a New Profile as a test to check if your current profile is causing the problems.

-> Basic Troubleshooting - Make a New Profile

IF that New Profile works then you can recover your Bookmarks and Passwords from the Old Profile.

-> Recover important data from an old profile

Check and tell if its working.

Lexojeni këtë përgjigje brenda kontekstit 👍 0

Krejt Përgjigjet (7)

more options
more options

Thanks. I've followed your advice and (one by one) I've deleted cache and cookies, disabled add-ons and plug-ins, gone into safe mode, updated extensions and gone into default theme. None of them make any difference. Of course thye problems are resolved if I load Virgin Mail in Basic HTML, but that's not what I want to be in.

more options

I should have added that I also tried clearing Network Cache.

more options

-> Try the suggestions mentioned in the following articles:

Check and tell if its working.

more options

None of those actions make any difference

more options

Zgjidhja e Zgjedhur

Create a New Profile as a test to check if your current profile is causing the problems.

-> Basic Troubleshooting - Make a New Profile

IF that New Profile works then you can recover your Bookmarks and Passwords from the Old Profile.

-> Recover important data from an old profile

Check and tell if its working.

more options

Thanks, that probably would fix it but I don't want to tamper with my profile in case I make a mistake and mess things up. Thanks anyhow.