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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

my webmail account freezes when I try to create a new email.

  • 1 përgjigje
  • 1 e ka hasur këtë problem
  • 1 parje
  • Përgjigjja më e re nga Matt_G

Art Duddles
Art Duddles
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Windows 7;Firefox 11.0. Ameritech.net email account. When I try to send a new email, I type a letter in the "TO:" line. A drop down menu opens from my contact list. I select an email address and the menu and webmail freezes. I've already contact ameritech. My webmail works in Internet Explorer correctly. The conclusion is that the problem is with Firefox. This problem started today. Last night we did have a power outage unexpectedly. I suspect that has something to do with the problem I am experiencing.

Windows 7;Firefox 11.0. Ameritech.net email account. When I try to send a new email, I type a letter in the "TO:" line. A drop down menu opens from my contact list. I select an email address and the menu and webmail freezes. I've already contact ameritech. My webmail works in Internet Explorer correctly. The conclusion is that the problem is with Firefox. This problem started today. Last night we did have a power outage unexpectedly. I suspect that has something to do with the problem I am experiencing.

Krejt Përgjigjet (1)

Matt_G
Matt_G
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Hi dudds1,

I'd try starting Firefox in Diagnose Firefox issues using Troubleshoot Mode. If you don't have the issue while all of your add-ons, extensions, and themes are disabled, you can try adding them back in one by one until you find the culprit. You should look at the Extensions and Themes troubleshooting guide and the Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems article as well.

You could also try creating a new profile.

Hopefully this helps!