Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Firefox Sync settings are lost when restarting the Android device, is this normal ?

  • 4 përgjigje
  • 4 e kanë hasur këtë problem
  • 3 parje
  • Përgjigjja më e re nga Nick Alexander

more options

I'm using Firefox Beta v14 for Android.

After a reboot of the Android device, sync settings are lost, nothing in the 'account and syncronisation' settings.

I'm using Firefox Beta v14 for Android. After a reboot of the Android device, sync settings are lost, nothing in the 'account and syncronisation' settings.

Zgjidhje e zgjedhur

Sorry to hear that Firefox is losing your Sync account. Have you installed Firefox for Android on an SD card? We are tracking reports like yours at https://bugzilla.mozilla.org/show_bug.cgi?id=768102. We think that Android itself is deleting accounts when the Firefox app is installed on the SD card. Can you check if Firefox is installed on an SD card?

Lexojeni këtë përgjigje brenda kontekstit 👍 1

Krejt Përgjigjet (4)

more options

Sorry I don't have a solution to your problem but I can confirm that I have no problems using Sync with the beta. I guess you could try it again with the released version and see if that makes a difference.

more options

Zgjidhja e Zgjedhur

Sorry to hear that Firefox is losing your Sync account. Have you installed Firefox for Android on an SD card? We are tracking reports like yours at https://bugzilla.mozilla.org/show_bug.cgi?id=768102. We think that Android itself is deleting accounts when the Firefox app is installed on the SD card. Can you check if Firefox is installed on an SD card?

more options

Thanks for your answer, Firefox was in the SD memory so I moved it to the phone memory and I restart the device now it's working.

more options

Excellent! Thanks for replying so quickly. I've made a note of this on the Bugzilla ticket and we really appreciate your report.