when I open firefox, this starts popping up, I close, it pops up again within seconds or minutes; forget trying to open a game or video; it doesn't even let it start to load. I have uninstalled, reinstalled, installed older version, everything I saw listed as possible solution; I am not computer savvy so this is very hard- I use my computer for email and games, facebook mostly. have started using ebay and zbiddy in the last week or so (it has been doing this for weeks but every once in a while if I keep at it I can play a game for a while)