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Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

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Latest Firefox for Windows 7 (64 bit) won't start with no error messages for one user.

  • 4 përgjigje
  • 7 e kanë hasur këtë problem
  • 4 parje
  • Përgjigjja më e re nga kwikcats

kwikcats
kwikcats
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Latest firefox will not start after installing. Removed old profile manually. Reinstalled. Still no start. This happens only with one user on Windows 7 desktop system. Used to work fine before latest update. Some Norton software displays message: Updater.exe is safe.

Latest firefox will not start after installing. Removed old profile manually. Reinstalled. Still no start. This happens only with one user on Windows 7 desktop system. Used to work fine before latest update. Some Norton software displays message: Updater.exe is safe.

Krejt Përgjigjet (4)

Andrew
Andrew
  • Moderator
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Please try disabling your Firefox to see if it helps. Also try a reboot of your PC.

kwikcats
kwikcats I zoti i pyetjes
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I don't understand what you mean by 'disable' firefox. How would that help. Rebooting did not help.

Andrew
Andrew
  • Moderator
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Hello,

Thank you for responding back. I would be glad to assist you further with the issue you are having.

I am sorry, it should say "disable your firewall".

Sorry for the inconvenience.

Thank You!


Best Regards,

feer56

Did you know that Mozilla Support is helped out by volunteers? Be part of SUMO! http://mzl.la/OJtpch

If any response posted resolves your issue, please mark it as your solution chosen.

kwikcats
kwikcats I zoti i pyetjes
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There are three users on this computer. The same Firefox starts with two of them but not the third. So, I do not think the Norton firewall, which is always on, is the issue.

A key clue is the fact that each time I try to start the problem Firefox, I get a message from Norton regarding the updater.exe file. I don't understand this. I'll try disabling Norton and see what happens.