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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Crash ID: bp-94f84771-ba14-42f9-893b-953f32130521

  • 4 përgjigje
  • 1 e ka hasur këtë problem
  • 1 parje
  • Përgjigjja më e re nga user633449

amdarden
amdarden
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When I try to start firefox a window flashes and it brings up a crash report. I have tried safe mode and resetting firefox, no change. Ran the MS scan, nothing found.

When I try to start firefox a window flashes and it brings up a crash report. I have tried safe mode and resetting firefox, no change. Ran the MS scan, nothing found.

Krejt Përgjigjet (4)

rmldsky
rmldsky
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Hi,

Please be sure you are running the latest version of Firefox.

Also refer to this support article for possible solutions and clues: https://support.mozilla.org/en-US/kb/firefox-crashes-troubleshoot-prevent-and-get-help

Hope that helps!

rmldsky
rmldsky
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Hi again!

One more thing, I've read here: https://crash-stats.mozilla.com/report/index/94f84771-ba14-42f9-893b-953f32130521 and here (related bug): https://bugzilla.mozilla.org/show_bug.cgi?id=828184

That this crash happens with Websense Endpoint. So if you use that, please be sure to have the latest version of it. Problem with FF crashing should be fixed in 1138 versions of Websense Endpoint.

amdarden
amdarden I zoti i pyetjes
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I downloaded the latest version of Firefox before posting this. The version of Websense Endpoint is 7.7 build 1543 with the data endpoint policy engine of 7.7.3.12.

user633449
user633449
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Please contact Websense to make sure you get the fully updated version, this is causing the crash.