Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Firefox 21 Can't see Norton 360 V20.3.1.22 Toolbar

  • 1 përgjigje
  • 3 e kanë hasur këtë problem
  • 3 parje
  • Përgjigjja më e re nga philipp

ffoxuser10
ffoxuser10
more options

After installing the latest version of Norton 360, Firefox can't see the Norton Toolbar. I reinstalled Norton 360 and upgraded Firefox to version 21. LiveUpdate says it downloaded the Norton 360 Toolbar Add-On. I've tried the steps for corrupted extension files, but that didn't help. I've been working with Norton tech support via their message boards, and none of their suggested fixes has helped. Since the Norton 360 Toolbar Add-On was downloaded by LiveUpdate after I reinstalled Norton 360, it appears that the problem is with Firefox 21. How do I fix this?

After installing the latest version of Norton 360, Firefox can't see the Norton Toolbar. I reinstalled Norton 360 and upgraded Firefox to version 21. LiveUpdate says it downloaded the Norton 360 Toolbar Add-On. I've tried the steps for corrupted extension files, but that didn't help. I've been working with Norton tech support via their message boards, and none of their suggested fixes has helped. Since the Norton 360 Toolbar Add-On was downloaded by LiveUpdate after I reinstalled Norton 360, it appears that the problem is with Firefox 21. How do I fix this?

Krejt Përgjigjet (1)

philipp
philipp
  • Moderator
more options

hello, according to norton, you need version 2013.3.5.1 of the toolbar which is compatible with firefox 21. please run the norton liveupdate repeatedly & until all components are up-to-date. in addition make sure that the toolbar is enabled under firefox > addons > extension afterwards.

for more information refer to https://community.norton.com/t5/Norton-Toolbar-Norton-Identity/Firefox-21-Support-for-Norton-Toolbar/td-p/957507