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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

NO RESPONSE OR HANGS

  • 2 përgjigje
  • 2 e kanë hasur këtë problem
  • 3 parje
  • Përgjigjja më e re nga L Tabin

L Tabin
L Tabin
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Hi, I love Firefox, always did but it has been giving me a hard time in the last year or so. It ain't working properly. I am using Window 7. Each time I close my computer, restart, then open the Firefox browser... it always freezes on me. NO RESPONSE. I can restart up to 4-5 times, and it will not respond. I select " close and let window find an answer: or Start in Safe Mode: I did all the troubleshooting you have on your site along with other trusted sites. Nothing works. I have no add-on, even starting in safe mode is giving me a "no responsive" error message or just hangs for a few mins. I would love receiving some feedback and hopefully a solution to this problem. Thanks Here is a same of the error message. Description: 

 A problem caused this program to stop interacting with Windows.
Hi, I love Firefox, always did but it has been giving me a hard time in the last year or so. It ain't working properly. I am using Window 7. Each time I close my computer, restart, then open the Firefox browser... it always freezes on me. NO RESPONSE. I can restart up to 4-5 times, and it will not respond. I select " close and let window find an answer: or Start in Safe Mode: I did all the troubleshooting you have on your site along with other trusted sites. Nothing works. I have no add-on, even starting in safe mode is giving me a "no responsive" error message or just hangs for a few mins. I would love receiving some feedback and hopefully a solution to this problem. Thanks Here is a same of the error message. Description: A problem caused this program to stop interacting with Windows.

Zgjidhje e zgjedhur

Thank you for the prompt reply. If it happens again, I will surely let you know.

Lexojeni këtë përgjigje brenda kontekstit 👍 0

Krejt Përgjigjet (2)

Ed
Ed
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Hello,

If you have already done quite a bit of troubleshooting then I suspect you will have already seen and tried the tips here:

Firefox hangs or is not responding - How to fix

However I've posted it anyway for future people reading this thread.

Have you tried doing a Firefox Reset? This will return Firefox to its default state (bookmarks etc will be saved). It fixes many problems like this.

Refresh Firefox - reset add-ons and settings

I hope that helps. Let me know if not.

L Tabin
L Tabin I zoti i pyetjes
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Zgjidhja e Zgjedhur

Thank you for the prompt reply. If it happens again, I will surely let you know.