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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

When I'm on the AOL Home Page my AOL mail is extremely slow or doesn't open

  • 1 përgjigje
  • 1 e ka hasur këtë problem
  • 6 parje
  • Përgjigjja më e re nga cor-el

Lynnatcpp
Lynnatcpp
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From the AOL News page (not my Homepage) I can sign in to my AOL email accounts. Once there when I click on 'New Mail' or other choices nothing happens. If I sign on to the same pages using IE, Chrome, or Google I don't have any problems. 

 Thanks for your help.

Lynn

From the AOL News page (not my Homepage) I can sign in to my AOL email accounts. Once there when I click on 'New Mail' or other choices nothing happens. If I sign on to the same pages using IE, Chrome, or Google I don't have any problems. Thanks for your help. Lynn

Krejt Përgjigjet (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You can try these steps in case of issues with web pages:

Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.