We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Firefox crashes

  • 3 përgjigje
  • 1 e ka hasur këtë problem
  • 10 parje
  • Përgjigjja më e re nga philipp

oldboar
oldboar
more options

Crashes on startup in safe mode with addons disabled. Only happened since update from 27.1 to 28.0 today 19/3/14

bp-c16258cc-f792-467f-8da9-2fd632140319 19/03/2014 16:08 bp-dcbb1b95-9978-4a46-ab8e-efc002140319 19/03/2014 15:53 bp-cadb5a75-61de-47a3-8d33-2e6f02140319 19/03/2014 15:45 bp-74d1fd73-3169-4a56-a5a1-ea78e2140319 19/03/2014 15:44 bp-3ea75e12-ea8b-4d2c-8312-6a6512140319 19/03/2014 15:13 bp-2c377dac-1095-4125-a234-aa2b82140319 19/03/2014 15:13

Crashes on startup in safe mode with addons disabled. Only happened since update from 27.1 to 28.0 today 19/3/14 bp-c16258cc-f792-467f-8da9-2fd632140319 19/03/2014 16:08 bp-dcbb1b95-9978-4a46-ab8e-efc002140319 19/03/2014 15:53 bp-cadb5a75-61de-47a3-8d33-2e6f02140319 19/03/2014 15:45 bp-74d1fd73-3169-4a56-a5a1-ea78e2140319 19/03/2014 15:44 bp-3ea75e12-ea8b-4d2c-8312-6a6512140319 19/03/2014 15:13 bp-2c377dac-1095-4125-a234-aa2b82140319 19/03/2014 15:13

Zgjidhje e zgjedhur

hello oldboar, thanks for reporting with your crash ID. this kind of crash is caused by trusteer rapport, please see if you can solve it by updating that program to its latest version or else keep it disabled for the moment and contact trusteer's support: www.trusteer.com/support

Lexojeni këtë përgjigje brenda kontekstit 👍 0

Krejt Përgjigjet (3)

philipp
philipp
  • Moderator
more options

Zgjidhja e Zgjedhur

hello oldboar, thanks for reporting with your crash ID. this kind of crash is caused by trusteer rapport, please see if you can solve it by updating that program to its latest version or else keep it disabled for the moment and contact trusteer's support: www.trusteer.com/support

oldboar
oldboar I zoti i pyetjes
more options

Thanks Philipp - I un-installed Trusteer and problem has gone away. Thanks

philipp
philipp
  • Moderator
more options

you're very welcome - trusteer is aware of the problem and in the process of rolling out a fix to this crashing issue. so if you want to use this software you might try it anew in a few days time...