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Mësoni Më Tepër

Firefox crashes every time I try to navigate away from a page to a different site.

  • 4 përgjigje
  • 2 e kanë hasur këtë problem
  • 3 parje
  • Përgjigjja më e re nga kmkinslow78

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It seems to only happen when I have more than one tab open, but every time I try to navigate away from the originally opened page, it crashes. This has just started happening today (3/19/14) and I have tried to resetting Firefox but it did not remedy the problem.

It seems to only happen when I have more than one tab open, but every time I try to navigate away from the originally opened page, it crashes. This has just started happening today (3/19/14) and I have tried to resetting Firefox but it did not remedy the problem.

Zgjidhje e zgjedhur

this kind of crash is caused by trusteer rapport, please see if you can solve it by updating that program to its latest version (there should be a fix avilable soon) or else keep it disabled for the moment and contact trusteer's support: www.trusteer.com/support

Lexojeni këtë përgjigje brenda kontekstit 👍 1

Krejt Përgjigjet (4)

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hello, could you provide your latest few submitted crash reports? please enter about:crashes into the location bar, copy the latest few report ids from there & paste them here into a forum reply. this will give us a better understanding what may be triggering those crashes.

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bp-d6efb6d0-e963-4790-84e3-0b5472140319 03/19/2014 2:35 PM bp-d525e85d-b111-44f8-a07b-f9d0a2140319 03/19/2014 2:33 PM bp-45c55bdd-7671-4958-a177-3fd3b2140319 03/19/2014 2:30 PM bp-c8f625ac-6ddc-4b65-9477-e686e2140319 03/19/2014 2:04 PM

Is that all you needed?

By the way, I finally just uninstalled and reinstalled Firefox and it seems to be working ok for now. I will be sure to let you know if it begins again, though.

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Zgjidhja e Zgjedhur

this kind of crash is caused by trusteer rapport, please see if you can solve it by updating that program to its latest version (there should be a fix avilable soon) or else keep it disabled for the moment and contact trusteer's support: www.trusteer.com/support

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Thank you so much for your help :)