Avatar for Username

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

I can't read my old emails, they are blank; how to fix that?

  • 1 përgjigje
  • 2 e kanë hasur këtë problem
  • 1 parje
  • Përgjigjja më e re nga christ1

ekaterinafomina
ekaterinafomina
more options

I tried to open one of my old emails (received in 2013). It was shown in the Inbox folder, but when I tried to open it, it was just blank. I checked other addresses, it was the same. Also I couldn't delete emails which I didn't need. Now I installed the new version of Mozilla. Now I can delete what I want to delete. But I still can't read my old emails, though I really need some of them. I use Windows 7. No options were changed. How to fix that? Thank you very much!

I tried to open one of my old emails (received in 2013). It was shown in the Inbox folder, but when I tried to open it, it was just blank. I checked other addresses, it was the same. Also I couldn't delete emails which I didn't need. Now I installed the new version of Mozilla. Now I can delete what I want to delete. But I still can't read my old emails, though I really need some of them. I use Windows 7. No options were changed. How to fix that? Thank you very much!

Krejt Përgjigjet (1)

christ1
christ1
  • Top 25 Contributor
more options

Most likely your Inbox file is corrupted. Typically this is the result of anti-virus s/w making changes to Thunderbird mail files.

Inbox is most susceptible to corruption, so you shouldn't accumulate messages in Inbox.

Try to rebuild the index file of Inbox.
Right-click Inbox - Properties - Repair Folder 

If that doesn't fix the problem your best bet is to restore a recent backup of your profile folder.