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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Sync isn't recognizing my email

  • 2 përgjigje
  • 35 e kanë hasur këtë problem
  • 2 parje
  • Përgjigjja më e re nga cor-el

Senithil
Senithil
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I haven't really used the new sync, and after a reinstall I'm unable to log in, as it doesn't recognize my email. I'm logged in on my phone and another computer, but I've no idea as to how to make it work.

What do I do?

I haven't really used the new sync, and after a reinstall I'm unable to log in, as it doesn't recognize my email. I'm logged in on my phone and another computer, but I've no idea as to how to make it work. What do I do?

Krejt Përgjigjet (2)

guigs
guigs
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Hi Senithil,

This is the new sync? that does not sound right. After reinstalling the Firefox on the Windows 7, is the mobile device still syncing successfully?

According to the original plans for the account recovery, try to reset the password from the mobile device and try to add the account one more time after getting a new oauth.

The url should look like "/password/forgot/send_code" Technical github https://github.com/mozilla/fxa-auth-s.../onepw-protocol

Ndryshuar nga guigs

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Note that all devices need to use the new Sync version if you use this version in the Aurora build (Firefox 30).

See also: