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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

program freezes constantly

  • 4 përgjigje
  • 7 e kanë hasur këtë problem
  • 3 parje
  • Përgjigjja më e re nga christ1

Henri14a
Henri14a
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Uploaded newest 64-bit version...when opening a new email the program freezes...after awhile I can read the email...if I try to delete the email it freezes again...then it deletes an program works...

Tried reinstalling the software that did not work...

Bought a new computer and software has not worked right once!!

Uploaded newest 64-bit version...when opening a new email the program freezes...after awhile I can read the email...if I try to delete the email it freezes again...then it deletes an program works... Tried reinstalling the software that did not work... Bought a new computer and software has not worked right once!!

Krejt Përgjigjet (4)

christ1
christ1
  • Top 25 Contributor
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What is your anti-virus software?

Henri14a
Henri14a I zoti i pyetjes
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McFee...once the emails are opened I have no problems navigating...the program goes unresponsive every time I delete or I open a new email...after it's open no issues unless I delete...I did not have this problem with older version of Thunderbird...I do not have this problem with Outlook 13 which I'm about to switch to out of frustration...thanks

Matt
Matt
  • Top 25 Contributor
  • Moderator
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Your problem is McAfee. Please contact their product support for a fix to your anti virus program that will cause the problems to cease.

christ1
christ1
  • Top 25 Contributor
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https://wiki.mozilla.org/Thunderbird:Testing:Antivirus_Related_Performance_Issues#McAfee