Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

I opened a link in an email from Penney's to print a coupon. All Firefox printed was a blank sheet of paper.

  • 6 përgjigje
  • 1 e ka hasur këtë problem
  • 2 parje
  • Përgjigjja më e re nga the-edmeister

more options

The coupon opens in a new window. My printer is connected but all that comes out is a blank sheet of paper. I copied the URL to IE, the coupon opened in a new window, and it printed. What is blocking the printing in Firefox?

The coupon opens in a new window. My printer is connected but all that comes out is a blank sheet of paper. I copied the URL to IE, the coupon opened in a new window, and it printed. What is blocking the printing in Firefox?

Krejt Përgjigjet (6)

more options

I'm going to guess this coupon was a PDF file. There are two things you can do:

Wait until Friday, and update to Firefox 29.0.1 which fixes this issue Update Firefox to the latest release. I recommend this if you can wait two days to print PDF's

If you can't wait, View PDF files using Firefox’s built-in viewer can help you change your PDF viewer to one that can print.

more options

Sorry -- the URL doesn't include PDF anywhere in it so I'm presuming it isn't.

more options

I bet it's a PDF just isn't showing that in the URL (inline PDF) so just update to 29.0.1 on Friday, and see if it works :)

more options

When will the update be available? I just checked (9:30AM CDT). My version is 29.0 and I was told it was up-to-date.

more options

Try again in about 3-4 hours. Most of Mozilla is west coast based and it's only 7am there, not enough to time to make a proper cup of coffee before releasing ;)

more options

I was able to get 29.0.1 about 1/2 hour ago.

Use Help > About Firefox to trigger the update.